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Privacy Policy

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Privacy Policy

Effective Date: September 12, 2026

Last Updated: September 12, 2026

Welcome to Dooda (accessible via https://www.dooda.id). Your privacy is very important to us. This Privacy Policy document contains types of information that is collected and recorded by Dooda and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [Contact Email, e.g., support@dooda.id].

1. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you:

a. Personal Data

While using our website or services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Full Name
  • Email Address
  • Phone / WhatsApp Number
  • Billing Address / Delivery Address
  • Payment and transaction details

b. Usage Data & Log Files

Like many other websites, Dooda follows a standard procedure of using log files. The information collected by log files includes:

  • Internet Protocol (IP) addresses
  • Browser type and version
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring/exit pages and clickstream data
  • Pages visited and time spent on those pages

2. How We Use Your Information

Dooda uses the collected data for various purposes, including:

  • To provide, operate, and maintain our website and services.
  • To process your orders, transactions, and payments.
  • To communicate with you, including customer support, updates, and promotional communications.
  • To improve, personalize, and expand our website offerings.
  • To analyze how you use our website in order to enhance user experience.
  • To detect, prevent, and address technical issues or fraudulent activities.
  • To comply with legal and regulatory obligations.

3. Cookies and Web Beacons

Dooda uses ‘Cookies’ to store information, including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

4. Third-Party Services and Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to assist us in operating our business, such as:

  • Payment Gateways: To process secure online transactions.
  • Logistics & Courier Services: To deliver products or services to you.
  • Analytics Providers: (e.g., Google Analytics) to help us analyze traffic and usage patterns.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Third-Party Privacy Policies

Dooda’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers or external links for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

6. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Data Protection Rights

Depending on your jurisdiction, you may have the following data protection rights:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we delete your personal data, under certain conditions.
  • The right to restrict or object to processing: You have the right to request that we restrict or refrain from processing your personal data under certain conditions.

If you would like to exercise any of these rights, please contact us at [Contact Email, e.g., support@dooda.id].

8. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Dooda does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page (https://www.dooda.id/privacy-policy/) and updating the “Last Updated” date at the top of this document.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: contact@dooda.id
  • Website: https://www.dooda.id
  • Company Name / Legal Entity: Dooda Indonesia
  • Address: Badung-Bali, Indonesia